Flex rates
The price for hiring a campervan is based on flex-rates. This means that rates (can) change per week. They are based on supply and demand and are valid from Friday to Friday.

Included in the Australia Travel Plan hiring rates are:
- campervan hire, calculated per calendar day
- welcome pack
- kitchen kit (cooking utensils, cutlery, hand towels and dish towels)
- linens and bedding (not applicable for Cheapa)
- unlimited kilometres
- 10% (GST) tax
- surcharge for additional driver(s) (not applicable for Cheapa)
- standard insurance
- 24-hour roadside assistance
- route maps and camping guide

Additional fees (to be paid locally):
- optional extra insurance coverage
- cleaning surcharge if campervan is not clean when returned
- fuel surcharge if fuel tank is not full when campervan is returned (AU$ 20 for Hitop, Euro Tourer and 4x4 campervan and AU$ 35 for all other models)
- transfer from/to hiring station. The depots are usually located somewhere between the airport and the city.
- extra surcharges for picking up/ dropping off a campervan in Broome.
- extras if applicable
- one way fee if applicable
- 3% administrative surcharge
- a 2% surcharge when paying with Visa or Mastercard; a 4.5% surcharge when paying with American Express or Diner's Club
- fuel (approximately AU$ 1.00 to 1.80 per litre, depending on which state you're travelling in)
- AU$ 75 administrative fees when for processing any speeding or parking fines, traffic infringements or road toll fines (fines payable by hirer), damage and theft

Insurance
Standard campers include basic insurance coverage (third Party) and CDW insurance with an excess of AU$ 7500.
Cheapa Hitop campers include basic insurance coverage (third Party) and CDW insurance with an excess of AU$ 2700.
All other models of Cheapa campervans include basic insurance coverage (third Party) and CDW insurance with an excess of AU$ 5000.

Australia Travel Plan strongly recommends purchasing travel insurance with global coverage. PAI (Personal Accident) insurance may be offered to you when you pick-up your car, however in most cases the costs covered by this insurance are also covered by your travel insurance. Check your insurance policy to be certain.

Detailed insurance terms & conditions are available at the hiring office. Don't forget to ask for a copy when you come to pick up your campervan. Your right to insurance ceases the moment you do not follow the terms & conditions stipulated by the contract (for instance when driving under influence). 

Excess pay-off (to be paid locally)
Standard campervan: comes with an excess of AU$ 7500 which can be paid off in 2 different ways:
- up to AU$ 2500 (deposit AU$ 2500 and 2% administrative fees) for AU$ 22 per day with a maximum of AU$ 1100
- up to AU$ 0 (VIP Coverage; deposit AU$ 250) VIP coverage pack for AU$ 38 per day with a maximum of AU$ 1900
Cheapa Hitop: comes with an excess of AU$2700 which can be paid off in 2 different ways:
- up to AU$ 1200 (deposit AU$1200 and 2% administrative fees) for AU$ 16 per day with a maximum of AU$ 560
- up to AU$ 0 (deposit AU$ 250) for AU$ 26 per day with a maximum of AU$ 910
All other models Cheapa campers: come with an excess of AU$5000 which can be paid off in 2 different ways:
- up to AU$ 2500 (deposit AU$2500 and 2% administrative fees) for AU$ 20 per day with a maximum of AU$ 1000
- up to AU$ 0 (deposit AU$ 250) for AU$ 35 per day with maximum of AU$ 1750

All inclusive insurance
This insurance offers the most extensive coverage and can purchased while booking your trip with us. The rates are as follows:
- standard camper: £27 per day
- Cheapa Hitop: £18 per day
- all other models of Cheapa campervans: £24 per day

This insurance covers the following:
- VIP Coverage (excess of AU$ 250)
- One way fees (Please note: this does not apply to Cheapa campers)
- unlimited kilometres
- 10% (GST) taxes
- 3% stamp duty on hiring rate
- cleaning fees
- surcharge for extra driver(s)
- vehicle registration fee
- 24-hour roadside assistance
- route maps and camping guide
- baby or booster seat (if applicable, make reservations when booking trip)
- gas bottle fill-up at drop-off
- picnic table (AU$ 20) and chairs (AU$ 15 per chair) (make reservations when booking)

One way fees
These are fees that must be paid on the spot when you pick up a campervan in one location and drop it off in another location. For standard campervans you'll pay AU$ 250 in one way fees when hiring a campervan for less than 20 days. If you decide to hire a campervan for 20 days or more, the one way fees will be waived. For all Cheapa models you'll pay AU$ 250 in one way fees, no matter how long you hire your campervan for. An additional surcharge of AU$ 750 applies when picking up or dropping off your campervan in Broome. Only the Hitop and 4x4 campervan can be hired in Broome.

Hiring period
There's a minimum hiring period of 7 days, except on the following routes where there's a minimum of 5 hiring days: 
- Sydney / Melbourne or vice versa
- Sydney / Brisbane or vice versa
- Melbourne / Adelaide or vice versa
There's a 10-day minimum hiring period on all routes Between December 15th, 2009 and January 5th, 2010. The day you pick up your campervan determines the eventual price. When hiring a campervan for a longer period of time, the daily rate will become more affordable. If you drop off your campervan too late, you'll be charged a hiring fine based on the extra days or hours you've kept the campervan for and local hiring rates. If you decide to drop off your campervan early, you will not be reimbursed for unused days or hours. 

Deposit
A deposit can only be made by credit card (Visa, Mastercard, American Express or Diner's Club). The credit card holder must be present personally to sign for the deposit. Depending on the insurance you've purchased (see excess pay-off), the deposit will be charged to your credit card when you pick up the campervan (make sure you have sufficient credit). Once you return the campervan in its proper state, the deposit will be returned to your credit card. You will not be reimbursed or charged for any exchange rate fluctuations.

Multi-hire
Consecutive rentals can be combined to qualify for a long-term discount rate. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Unfortunately, combinations of a standard and Cheapa campervan hire do not count for a discount rate. Multiple rentals are treated as separate rentals in regards to the one way fee and insurance.

Extras
- baby seat; one time fee of AU$ 20. Required for children 6 months to 2 years of age; available for children up to 3 years of age. These can only be used in the Apollo campervans for 3, 4 and 6 people.
- booster seat; one time fee of AU$ 20. Required for children between 3 and 8 years old. These can only be used in the Apollo campervans for 3, 4 and 6 people.
- linens and bedding for the Cheapa campervan (inclusive with a standard campervan); AU$35 per person, per hiring period. For this amount you'll receive 1 towel, pillow sham, pillow, sleeping bag and bed sheet.
- camping chairs: AU$ 15 per piece & camping table: AU$ 20 per piece
- GPS system; AU$ 10 per day (maximum of AU$ 90)
Reservations for all extras should be made when booking your trip and should be paid locally to the hiring office. 

Driver’s licence
The following rules apply. All drivers:
- must be in possession of a valid driver's licence for the duration of the hiring period,
- have an international driver's permit in English (it is available via the Automobile Association for a minimum of £7.50 and The Royal Automobile Club)
- must have held a driver’s licence for at least two years
The original driver’s licence and international driver's permit must be shown at time of pick-up when the driver is present. 

Minimum age
The minimum age to drive the vehicle is 21 years and the maximum age is 75 years.

Co-driver(s)
All drivers must be mentioned on the hiring contract. There are no additional costs for co-drivers when hiring standard campervans; there's a fee of AU$ 3 per person, per day when hiring a Cheapa camper.

Hiring offices/ assistance
The main hiring offices (Sydney, Brisbane, Cairns, Melbourne, Adelaide, Perth, Hobart, Alice Springs and Darwin) are open from 8:00 to 16:30, 7 days a week. They are closed on Good Friday (the Friday before Easter Sunday), Christmas Day and New Year's Day. From December 1st through March 31st, the Alice Springs office is closed on Sunday; Broome and Darwin are closed on Saturday and Sunday. In Broome you can only hire a 4x4 campervan. In Hobart it's not possible to hire a Cheapa campervan or a 4x4 campervan.

Damage/ breakdowns
Small repairs up to AU$ 100 can be conducted with prior consent from the car hire office. For those repairs of a higher amount, approval must be given by the car hire office prior to repairs being made. The cost of repairs will be reimbursed (save your receipt!), as long as the person hiring the vehicle did not cause the damage.

Pick-up/ drop-off
The hire car will be picked up/ dropped off at the car hire depot. The transfer from the airport tot the car hire office (and vice versa) is not included in the price of your trip. Pick-up and drop-off times are noted on your travel voucher. If you are delayed, please contact the applicable depot as soon as possible.

Where to drive, where not to drive
- you are not allowed to drive any type of campervan (except for the 4x4 campervan) on unpaved roads and off-road
- you are not allowed to drive outside of the cities in the Northern Territory and West Australia in the dark, because of the danger of hitting kangaroos or other animals
- Jim Jim Falls and Twin Falls in Kakadu are not accessible by campervans
- 4x4 campervans may be driven on official unpaved roads; however for the following areas you'll need explicit permission from the hiring office: all islands, Tasmania (Cheapa campervans), Simpson Desert, Gunbarrel Highway, Cape York (north of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles and Plenty Highway
- you are not allowed to drive any campervan along the Canning Stock-route, through 'The Lost City' in Litchfield Park, in Cape York (between December and May), in the Old Telegraph Road area and along the last 2km of Lennard River Gorge Road
- you are not allowed to drive above the snow level (winter season is from June through September)

In extreme weather conditions, the hiring office reserves the rights to making further additions or changes to the info above. 

Campervan categories
Campervan bookings are always made based on category and not on the basis of make or model. The models mentioned are examples. If there are no campervans available in the category you made a booking for, a higher category campervan will be offered at the same price. If you would like to purchase an upgrade to a different campervan type, then a surcharge will apply based on local rates.

Baggage
Space in a campervan is always limited. Many travellers bring along more baggage than can be stored away in their campervans. Soft travel bags are easier to store away then hard-shell suitcases.

Car hire information subject to change
All information regarding local rates, one-way fees, insurance premiums and terms & conditions can be changed without prior warning or changed due to changes in local legislature.

Detailed information is available at the car hire office and subject to change. Always ask for a paper copy of all car hire terms & conditions when picking up your car. These are the only legally binding, valid terms & conditions. 


Other useful information:
Distances in Australia
Australia campervan hire rates
Campervan itineraries Australia 
 
 

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For inspiration check out our Australia self-drive modules